Plan Admin Reference Guide

Pocketpills PPN Bonus Coverage provides enhanced drug coverage to your plan members and their dependents!

Here's how it works:

Eligible plan members and their dependants receive 100% bonus drug coverage for 6 months, starting on your company's launch date. After 6 months, they will continue to enjoy an additional 10% coinsurance (ongoing) on top of their base coverage amount. It's that simple!

You’ve got questions? We’ve got answers!

Check out some of our frequently asked questions from plan administrators below.


How do I get started?

You will receive an invite to your group's PPN portal prior to launch where you can upload your employee information to activate their Bonus Coverage. Once done, your employees will receive an onboarding email on your launch date which will allow them to access their account and start taking advantage of drug savings in one click!


How do I launch the PPN Bonus Coverage to my organization?

We have two launch options available; onboarding emails or a self-registration website.


Onboarding Emails

For organizations that upload their employee census through their portal, Pocketpills will send welcome emails on their launch date which will allow them to activate their account in one click!


Self-Registration Website

For employees that do not have emails, they can self-register using on our Bonus Coverage website (pocketpills.com/bonuscoverage)


When does PPN Bonus Coverage start?

PPN Bonus Coverage becomes effective on your company’s launch date or when a new employee is registered through your PPN portal.


Who is eligible for PPN Bonus Coverage?

Plan members and their dependents who have less than 100% coverage or any out-of-pocket costs (dispensing fee deductibles or caps, ect.) and reside outside of Quebec are eligible for PPN Bonus Coverage.


Are Quebec plan members eligible for the PPN Bonus Coverage?

Unfortunately, due to provincial regulations, Quebec-based plan members are not eligible for the PPN Bonus Coverage. However, they can still become Pocketpills members to benefit from free home delivery and an unbeatable member experience!


Are high-cost drugs eligible for PPN Bonus Coverage?

All eligible drugs on the base plan are covered, however, PPN Bonus Coverage is capped at $100 (per drug) per fill.


Are there any marketing materials available?

We have a variety of marketing materials available to help you promote the PPN Bonus Coverage program to your plan members, including email templates, digital brochures, printable posters, social media content and direct to plan member email campaigns.


A plan member did not receive their onboarding email?

If a plan member did not receive their welcome email, you can simply provide them with the link to the self-registration website.


How do new plan members receive their PPN Bonus Coverage?

You can use your PPN portal to register new employees to activate their Bonus Coverage. Once registered, new employees will receive their onboarding email on the 1st day of the following month which will begin their 6 months of 100% coverage. Alternatively, simply send their census information (first name, last name & date of birth) with an email address to getstarted@pocketpills.com and we’ll activate their account for you.


If census and email information are not available, the new plan member can enroll via the pocketpills.com/bonuscoverage. Depending on your initial launch date, the plan member may not qualify for the 100% bonus coverage, but will always be eligible for the ongoing 10% additional coinsurance.

We’re here to help! If you have any questions or need additional support, email your Pocketpills Plan Admin Support Team at getstarted@pocketpills.com